Why doesn't the game work?
You might not have the latest version of the Adobe Flash Player plugin installed. To install the latest version of the player click here (link will open in a new window).
I have the latest Flash Player but I still can't load the game?
Try clearing your browser's cache and then reload the page.
Why aren't the levels loading in a game?
Communication with the server might have been interrupted while downloading the level. Try clearing your browsers cache to remove corrupted level data and then reload the game.
Why doesn't the game save my progress?
You need to make sure that you allow the Flash Player to save data on your computer using the Flash Shared Object. To check your settings right click on any game on our website and select "Settings...". Select the third tab along the bottom to view the "Local Storage" settings. This panel shows you how much data the Flash Player is allowed to save on your computer for the save games. Set the slider to 'Unlimited' to prevent Flash from running out of memory for saved games. Please note: if you set the value on the slider to a lower value than what it was previously set you might lose some of your save games!!
Why don't you release more games?
In general it takes at least a month to create a game including artwork, programming and music. We have a very small development team but we try to launch games as soon as they are finished - we don't want to release anything before we are completely happy with it :)
When is your next game coming out and what is it called?
We can't tell you that! It's so secret we don't even know ourselves yet!
Can I make a game?
If you have the passion, talent and determination then yes. Please do not send your games in to us though as we can't put them on the website. If you are interested in working for us then please take a look at the jobs page to see if you have the necessary requirements.
Can I have a copy of your game(s) to put on my website?
If you want to have a copy of one of our games on your website then you will need to purchase a license for it. Please see the services page for details.
I've spotted a bug in your game/website. What should I do?
We try very hard to make sure things are bug free - but we aren't perfect! Please see the contact page to find out how you can tell us about the problem.
Can I find Nitrome on Facebook?
Yes. Click here to find Nitrome on Facebook (link will open in a new window).
